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The Centers for Disease Control and Prevention (CDC) provides extensive information and updates on how to prevent community spread. Below is specific guidance for community organizations, businesses, and event planners.
Centers for Disease Control and Prevention
Updated guidelines and recommendations to prevent the spread of COVID-19
The Small Business Administration (SBA) released a toolkit offering guidance for businesses and employers to plan and respond to Coronavirus. They also offer the Economic Injury Disaster Loan program that provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
U.S. Chamber of Commerce
The U.S. Chamber of Commerce is working to inform and equip businesses with the most important and up-to-date information to prevent the spread of the virus and prepare businesses for the near and long-term impact.
U.S. Department of Labor
The U.S. Department of Labor provides information on common issues employers and employees face when responding to influenza, pandemics, or other public health emergencies.
Assistance from banks and credit card companies: Capital One, Citi, and Wells Fargo have all issued statements indicating that they are willing to work with customers that experience financial difficulties. Citi issued a statement that for 30 days, small business customers are eligible to have their monthly service fees waived. Citi is also waiving the fees on early CD withdrawals. Wells Fargo donated $6.25 million in aid to help the public relief effort. The bank also encouraged customers that are experiencing financial hardship to contact customer service for assistance.
Greater St. Charles County Chamber of Commerce
The Greater St. Charles Chamber of Commerce has developed some great links including a Take Out Blitz, a Now Hiring Portal, a Help Wanted page, and a link to Disaster Loan Assistance from the SBA. Check in and use this great resource.
Missouri Department of Health & Senior Services:
A good resource to track COVID-19 cases and provides a good FAQ’s sheet
Department of Economic Development:
Good resources for community development and small business development
Buy gift cards and merchandise. Restaurants collect gift card revenue as soon as the card is purchased, then mark it as redeemed once the user applies it to a bill.
If you are in a position to buy a gift card and sit on it for a while, you will be helping your local favorite get through a tough time.
Likewise, merchandise can be big profits for restaurants. They make money on t-shirts, cookbooks, mugs, water bottles, and the like. They’re walking advertisements, too, and they show that you’re lending your favorite place a hand
Retail training in pdf and video form
Email from a small business on their plan to keep serving customers
Recommendations for large gatherings
If cancelling non-profit events, things to consider
KCSourceLink Coronavirus Business Resources and Update
- We at KCSourceLink created this portal of business resources—and business resources specific to the coronavirus (COVID-19) outbreak—to help you stay informed, safe and sane.
- Use this portal to check on updates on small business assistance, remote business workshops, tips for communicating to your team and your customers, and applying for funding.
- Need business help right now? We’re here for you!
- Our hotline is—and will continue to be—open for your business. You can still talk to real people and get relevant resources to help your business in general and throughout the outbreak of the coronavirus.
- Give us a call at 816-235-6500 or tell us what you need at www.kcsourcelink.com/myplan and our Network Navigators will help you get to the right resources to start, plan, grow and fund your business. Our services are free.
GREAT TIPS FOR ENGAGEMENT:
- If your business is staying open, publish commitment to public health and outline actions for ensuring a clean facility and healthy staff; have hand sanitizer available for customers and latex gloves available for employees
- Offer gift cards that customers can buy now and use later
- Start, maintain, and enhance business webpages, online shopping opportunities, and social media presences
- Keep customers updated on new experiences or products you'll offer when conditions improve
- Develop customer membership programs, such as "subscribe and save" on delivery or pick-up
- Develop online shopping list services
- Offer digital services and support to virtually sell, answer questions, and provide customer service
- Keep it lively! Offer trivia nights via livestream and provide virtual tours of your shop
- Create a virtual tip jar! Support your employees by offering customers this great way to express gratitude for their service.
Let us know what you are doing so we can share the latest news!
Resource Links: Travel Industry COVID-19 Response & Tracking